Salesforce Rca Data Model, Next We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Salesforce is the #1 AI CRM (customer relationship management) platform. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Salesforce helps businesses connect customers, employees, and operations on one unified platform using trusted AI, best-in-class applications, and unified data — from the front office, like sales and customer service, to the back office, like operations and IT. May 4, 2026 · What is Salesforce? Salesforce is a cloud-based CRM platform that helps businesses manage sales, services, marketing and customer data. . We bring companies and customers together by providing a unified set of applications — powered by agentic AI and data — that help every department, including sales, service, marketing, commerce, and IT, work as one. Salesforce is the #1 AI CRM, where humans with agents drive customer success together with AI, data, and Customer 360 apps on one unified platform. Salesforce launched a suite of features called Salesforce Foundations in September 2024, bundling connected functionality across department-specific Sales Cloud and Service Cloud products. From getting started to realizing value to resolving issues, Salesforce Help has the support resources you need to achieve success now. jindg, qlaa, 7cnm87, xq, oq, nt, wywb, jdr, kw3p, ct,